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Legal information · Terms and conditions · Responsibilities
Full transparency
A request for an option can be made at any time without charge.
The spots are then reserved until confirmation.
To confirm an option, an initial deposit of 30% of the total trip amount is required, to be paid via bank transfer.
For the payment of the remaining balance of your trip, it can be done in two ways:
We reserve the right to release your reservation without compensation or refund if you are unable to pay your balance or if we are unable to contact you.
We strongly recommend all our travelers and divers to be covered by travel/cancellation/diving insurance that covers any incidents that may occur during a diving trip.
For those who do not have such insurance through their diving license, credit card, or other means, we advise:
ACS AMI or DAN Europe which are reputable and responsive organizations.
In all cases, the deposit amount is retained, and depending on the reason and timing of the cancellation, the deposit may be transferred to another trip. Cancellations without valid reasons before departure are not refundable. Valid reasons include significant medical issues or sudden border closures.
Depending on the circumstances of the cancellation and at Andaman Scuba’s discretion, the full amount or only a portion of the amount can be transferred to a new reservation without charge. Reservation transfers can only be made once per booking.
Andaman Scuba reserves the right to cancel the departure of a cruise when the minimum passenger quota is insufficient to guarantee the trip’s departure (4 to 6 divers minimum depending on the destinations). An equivalent solution will be offered on another boat, or the transfer can be made to alternative dates.
Personal medical insurance covering the risks inherent in diving is a mandatory requirement for all our cruises. Proof of insurance will be required before departure. We also offer the option of signing up for diving insurance at the center before our outings.
A customer information and diving form is available prior to final purchase for each client.
Customers who are unable to board an Andaman Scuba boat due to being denied entry into the country or lacking the necessary documents will not be refunded or credited.
It is our responsibility to:
Together, we love, protect, and respect our Ocean! Sometimes, clients may adopt dangerous or irresponsible behavior towards marine life, which can harm animals and/or disrupt other clients’ experience. It is your responsibility to follow the crew and instructors’ instructions and recommendations regarding interactions with marine life and animals. In the unlikely event that a person causes harm to marine life and/or disrupts other clients, the crew will speak to them and issue a formal warning. If the guest continues with the same behavior, the crew has the authority to stop their diving activities for the rest of the trip without any compensation
Diving in the Surin Islands and Richelieu Rock is regulated by the Surin Marine National Park. The regulations are very strict regarding interactions with marine life:
It is your responsibility to attend dive briefings and adhere to the principles of recreational diving safety. Deco diving or “going blue” is not permitted for safety reasons and due to the distance from medical facilities. The captain and instructors have the right to revoke diving privileges from anyone who dives in a dangerous manner.
With over 25 years of operational experience in managing dive charters, we have learned that the safest alcohol policy is to prohibit clients from bringing their own alcohol on board. We offer a wide selection of beers, wines, and spirits from the ship’s bar at reasonable prices.
It is your responsibility to treat our crew and staff with courtesy and respect.
We sincerely hope that you stay healthy and do not fall ill during your trip. If you don’t feel well, please inform the crew so that we can give you more care and attention and do our best to prevent other people on board from getting sick.
Your experiences
They dived with us
What more can you say when you go to Thailand to dive. A feast for the eyes. Sites rich in hard and soft corals. Oh yes, we ate really well, thanks to the cooks as well as the crew and the guides. Beware of little Tom who introduces you to Thai boxing. He is lively, fast and too kind. I would start the adventure again with my daughter (Level 2 diver). That’s for sure.
Marc C. · April 2025
I just went on my first diving cruise. And honestly, I had a waking dream. You were perfect. The boat is great, the organization is ideal, the food is divine, and the entire crew is so attentive and just sensational. I hope that life will allow me to come back for another diving cruise with you. A huge thank you to the whole team. See you soon 🤞🤞
Gilles M. · January 2025
The best company I have ever travelled with. It’s one thing to say that everything is ace, but the staff are so warm, kind and helpful that it’s beyond words. I accidentally left my wetsuit on the boat. After a few phone calls they had already arranged to be at the airport with a transfer. I can only recommend🙏😊
Horváth G. · November 2024
THANK YOU! Thank you for this first diving cruise which was exceptional. From start to finish everything was perfect. The INCREDIBLE food, the little touches from the staff, and above all, the safety during the dives. They know the diving spots like the back of their hand, so there are lots of nice surprises waiting for you.
Megane S. · October 2024